When reception was poor on the television and the internet quit, I had the company come to fix their equipment.  We were out to vacation at the time, so were not privy to the results until return.  At that time, I noted that the internet was not working.  I called and waited.  The tech came out again and this time had the internet working, but now the cable is completely dead.  No signal is noted whatsoever.  Tomorrow I get to call again and maybe third time is the charm.