NIB (me, on the phone): I see you have a requested a refill for Shake-no-more.

Mrs. No Listen: Yes, I am out and it’s not really working well.

NIB: How are you taking it?

Mrs. No Listen: I was told three a day and am taking once a day.

NIB: The directions say take one three times per day.  This is how you get up to the dose….

(If your medicine isn’t working, maybe try taking it according to directions.  Just saying.)